Privacy

How your data is handled

This policy explains what information may be collected, why it is used and how you can exercise your rights.

2. Data we may process

  • Information you provide through the contact form, including your name, email, optional phone number and message.
  • Limited technical information needed to operate the daily chat limit and protect the service from abuse.
  • Your cookie consent preferences.

3. Purposes

  • Responding to enquiries and requests.
  • Operating the chat and its daily usage limit.
  • Maintaining basic security and preventing abuse.
  • Remembering your cookie preferences.

4. Legal basis

Contact data is processed on the basis of your consent when you submit the form. Limited technical processing is based on the legitimate interest of operating and protecting the service.

5. Retention

Chat data is retained only for a limited functional period. Inactive technical records are removed automatically. Contact messages are kept for as long as reasonably necessary to answer and manage the enquiry.

6. Recipients

Data is not sold. It may be processed by essential technical providers such as hosting, email delivery, OpenAI for chat responses or Google when reCAPTCHA is enabled.